About the role

This is a senior, hands-on engineering role responsible for ensuring the continuous availability of electrical and mechanical infrastructure while leading complex maintenance activities, incident response, and operational improvements.

What You'll Do

Critical Infrastructure Operations

• Lead the operation and maintenance of mission-critical infrastructure supporting Firebird AI's AI data center.
• Monitor, troubleshoot, and optimize electrical, mechanical, and environmental systems to ensure maximum uptime.
• Lead response to critical infrastructure incidents and coordinate recovery efforts.
• Participate in a 24/7 shift rotation while acting as the senior technical escalation point during assigned shifts.

Electrical & Mechanical Infrastructure

• Oversee the operation and maintenance of UPS systems, generators, switchgear, transformers, ATS systems, PDUs, cooling systems, chillers, CRAH/CRAC units, pumps, cooling towers, and liquid cooling infrastructure.
• Support commissioning, testing, and acceptance of new infrastructure.
• Monitor capacity, redundancy, and system performance while identifying opportunities for optimization.

Data Center Operations

• Lead daily inspections and operational health checks across technical spaces.
• Coordinate planned maintenance, vendor activities, and infrastructure upgrades.
• Review maintenance quality and ensure operational readiness before returning equipment to service.
• Maintain accurate documentation, operating procedures, and technical runbooks.

Incident Response & Continuous Improvement

• Lead root cause analysis for critical incidents and implement corrective actions.
• Develop and improve preventive maintenance programs and operational procedures.
• Drive initiatives to improve infrastructure reliability, efficiency, and resilience.
• Support change management and ensure compliance with operational and safety standards.

Technical Leadership

• Mentor and support Critical Infrastructure Engineers, providing technical guidance and knowledge sharing.
• Assist in developing shift procedures, operational standards, and best practices.
• Collaborate closely with Hardware, Networking, Security, Facilities, and Engineering teams to support reliable data center operations.

What We're Looking For

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Energy Systems, Industrial Engineering, or a related technical field.
• 5+ years of experience operating critical infrastructure in data centers or other mission-critical environments.
• Strong understanding of electrical distribution, cooling systems, and facility infrastructure.
• Experience working with BMS, DCIM, SCADA, or similar monitoring platforms.
• Proven experience leading incident response and troubleshooting complex infrastructure issues.
• Strong documentation, communication, and problem-solving skills.
• Ability to work in a 24/7 shift environment.

Nice to Have

• Experience in hyperscale or AI data centers.
• Knowledge of liquid-cooled AI infrastructure and high-density power environments.
• Familiarity with Schneider Electric, Vertiv, ABB, Siemens, Eaton, or similar infrastructure platforms.
• Understanding of redundancy architectures (N+1, 2N) and data center operational best practices.
• Experience mentoring engineers or leading small technical teams.
• Basic Linux, networking, or DCIM automation knowledge.