About the Role

We are looking for a Senior HR Operations Specialist to own and continuously improve HR operations at Firebird AI.

This is a hands-on role for someone who enjoys building efficient processes while ensuring day-to-day HR operations run smoothly. You will manage the employee lifecycle, ensure compliance with Armenian labor legislation, support payroll administration, and maintain HR systems and documentation as the company continues to grow.

You will work closely with leadership, Finance, Talent Acquisition, and managers to build scalable, compliant, and efficient HR operations.

What You'll Do

HR Operations

• Own the end-to-end employee lifecycle, including onboarding, employment changes, and offboarding.
• Prepare and maintain employment agreements, amendments, and HR documentation.
• Maintain accurate employee records and personnel files.
• Coordinate probation periods, promotions, salary changes, and other employment actions.

Labor Law & Compliance

• Ensure compliance with Armenian labor legislation and employment regulations.
• Develop and maintain HR policies, procedures, and employment documentation.
• Monitor legislative updates and implement required changes.
• Support audits, inspections, and regulatory reporting.

Payroll & HR Administration

• Prepare and validate payroll inputs, including attendance, leave, overtime, bonuses, and salary changes.
• Administer shift schedules and ensure employment agreements accurately reflect different working arrangements.
• Coordinate payroll processing with the Finance team.
• Maintain accurate attendance and leave records.

HR Systems & Process Improvement

• Administer HR systems and maintain employee data.
• Improve HR processes, workflows, templates, and documentation.
• Support the implementation of HR tools and automation initiatives.

Employee Support & Reporting

• Serve as the primary HR contact for employees and managers on operational matters.
• Prepare HR reports, headcount metrics, and workforce analytics.
• Ensure HR documentation remains accurate, organized, and audit-ready.

What We're Looking For

• 5+ years of experience in HR Operations or HR Administration.
• Strong knowledge of Armenian labor legislation and employment practices.
• Experience preparing employment agreements and HR documentation.
• Experience supporting payroll administration, attendance, and shift-based workforces.
• Experience with HRIS, ATS, and HR management systems.
• Excellent written and verbal English communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to work independently with a high level of ownership.
• Proactive, solution-oriented mindset with excellent stakeholder management skills.

Nice to Have

• Experience building HR operations in a growing company.
• Experience in technology, engineering, or infrastructure organizations.
• Experience implementing HR systems or process automation.